When you receive the repair service by courier, include your name, contact, shipping address, product name and quantity, you can get fast service.
If you are close to the consumer counseling room, you can receive repairs by visiting them directly.
|Division||Within Warranty Period||After Warranty Period|
|Customer Error||Product Defects||Customer Error|
|Toy||Paid service||Free service||Paid service|
|Delivery Charge||Sending||Customer bears the cost||Repair Center bears the cost||Customer bears the cost|
|Receiving||Repair Center bears the cost||Repair Center bears the cost||Repair Center bears the cost|
|Exception||Damage, Loss, Flooding||Initial Defect|
Please enclose the receipt when you accept the repair due to defects in the product by designated company (Lottelogis).
- Other delivery companies may delay service.
- Lottelogis (1588-2121) / www.lottelogis.com
Service warranty period is six months, and the retention period for the part is one year. (Exclude some products)